Buying your tickets online is quick, easy and secure.
Simply select your tickets from the options on the right, click 'Next' and follow the instructions.
Your e-ticket will be emailed to you upon completion - print it, present it at the ticket desk and enjoy your day!
Your security is important to us. These pages are hosted on secure servers which encrypt all sensitive data.
We accept the following credit and debit cards:
Our payments are processed using Card (Sage Pay)
Bowmans Leisure Ltd trading as Willows Activity Farm (“We”) understands that you are rightly concerned that your data will only be collected or used for any legitimately intended purpose. We are committed to processing your personal information in ways that comply with our legal obligations, and to being clear with you about what we do with your information.
For the purposes of GDPR, the data controller is Bowmans Leisure Limited and our ICO registration number is Z8365338.
We may collect personal information which we receive when:
We may collect the following types of information:
We collect your personal information:
We may collect your personal information so that we can:
Information which does not identify any individual may be used in a general way by us or third parties on our behalf, for purposes such as quality control or the improvement of our services and website.
Our website and social media keep you informed of some of our news, events and services.
We are able to share further news, offers, details of events and services if you ask us to ‘Stay in touch’. You can subscribe using Stay in touch at the bottom of our homepage, when buying tickets and services online, or when completing a membership application form. We will stay in touch by email or post but only where you have consented to us doing so.
When you consent to stay in touch, you may opt out at a later date by using the ‘unsubscribe’ link at the bottom of our marketing emails or by contacting us. You have a right at any time to stop us from contacting you for marketing purposes. We will remove you from our mailing lists as soon as is reasonably possible.
If you haven’t asked us to stay in touch, we may still need to send you service-related messages from time to time such as membership management, ticket or booking confirmations, and payment processing.
When you first visit our website, you are given the option to accept cookies.
Please be aware that we do not have control over cookies used by our external third-party service providers.
We use Google Analytics to monitor how you use our website, for example which pages are visited and how long you spend on each page, which documents are downloaded, whether there are problems when completing forms or with links. We By doing this, we can develop our website content and functionality in order to provide you with a better user experience. Data may also be collected and put together to make inferences about things such as your age, geographical location and interests, and it may be used by Google Adwords to display our adverts to you.
Data is passed to us in an anonymised form so we are unable to personally identify you. We do not hold any personal data collected by Google Analytics, nor can we access the data. You are therefore subject to Google Analytics’ Date Privacy and Security.
You can opt out of Google Analytics’ tracking at any time by using Google Analytics’ Opt-Out Browser Add-on.
You can opt out of personalised adverts by Google Adwords at any time by using your Ads Settings.
Our website may contain links to other websites of interest. However, you should note that we do not have any control over these other websites. Once you have used any of these links to leave our site, therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting these sites and such sites are not governed by this privacy statement.
Social media platforms such as Facebook, Twitter, Instagram and YouTube are a great way for us to engage and communicate with you.
Please be aware that all users of social media platforms are subject to the terms and conditions of the platform provider as well as the privacy policies and use of technology such as cookies. Information that you share with us through these platforms may therefore be used or sold for commercial purposes by the provider.
When engaging with us through social media, please exercise caution with regards to your personal details and privacy. Never share personal or sensitive information with us through these platforms, for example names, addresses, emails, date of birth or membership numbers. If your query includes personal information, please Get In Touch through our website, or you can phone 01727 744778 or 017247 744779 during office hours.
We are committed to keeping your information up to date a far as is reasonably possible. However, if you believe we have made an error, then please contact us and we will use reasonable endeavours to correct.
We are also committed to keeping your personal information secure to protect it from being inappropriately or accidentally accessed, used, shared or destroyed, and against it being lost.
Your information may need to be passed other companies in order to carry out our business activities or legal obligations. This includes third-party service providers such as accountants, auditors, experts, lawyers and other outside professional advisors; IT systems, support and hosting service providers; printing, advertising, marketing and survey outsourced service providers that assist us in carrying out our business activities.
Our systems and those of our service providers are normally located within the UK or European Economic Area (“EEA”). However, third party service providers such as Survey Monkey, Google Analytics and Google Adwords transfer your data to, store and process it in the United States. These companies are certified as compliant with EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield and are therefore considered to have adequate data protection to facilitate the transfer of EU data.
We do not, and will never, sell your personal information to any third parties. We will never share your personal information with third parties other than our service providers or where legally required.
We will only retain your personal information for as long as it is needed to carry out a particular purpose or meet a particular obligation.
GDPR provides you with additional rights to your right to be informed (met by this policy) and your right to object to direct marketing (see Keeping You Informed of our Services, Events and Offers).
You are provided with:
To make a request to us relating any personal information we may hold, we need you to contact us in writing.
To better safeguard your information, we may take reasonable steps to verify your identity before granting access, making corrections or deleting your information.
If you are unhappy with the way that we have handled your data, please contact us in the first instance as we would like to resolve the issue personally. We may have made a genuine error or missed a flaw in one of our processes; perhaps there are legitimate reasons why we have handled your data in a particular way.
If we are unable to remedy the issue to your satisfaction and you believe that we have handled your data unlawfully, you are able to report your concerns to the ICO.
Write to us at :
Willows Activity Farm
Or email : email@example.com